Privacy Policy

LeadElev8 belongs to ON Media, here collectively called the “Company”. The Company respects your privacy rights and recognizes the importance of protecting the Personal Information provided by you to us. This Privacy Policy describes how the Company collects, stores, and uses the Personal Information you provide through our website and WordPress plugin.

Overview

LeadElev8 is a WordPress plugin that provides a non-intrusive, expandable lead generation popup that appears on scroll for both mobile and desktop visitors. This popup can display multiple instant contact options including phone, WhatsApp, and email. This Privacy Policy covers both our website practices and important information about how the plugin handles data.

Consent

By using LeadElev8’s website and plugin, you acknowledge that you have read this Privacy Policy and consent to the practices described herein. This is our entire and exclusive Privacy Policy, and we reserve the right to modify it at any time. We encourage you to review this Policy frequently to stay informed about how we are protecting your information.

What Personal Data We Collect

Our data collection is minimal and transparent:

Website Visitors

• Basic cookies for website functionality
• Google Analytics data for website performance measurement
• IP addresses and standard web traffic data
• Any information voluntarily provided through contact forms

Plugin Customers

• Name and email address
• Payment information (processed securely through SendOwl)
• License key information

Plugin Usage

• The plugin itself operates within your WordPress installation
• All data entered into the popup settings is stored exclusively in your WordPress database
• We have no access to any contact information entered into your plugin settings
• We cannot view any leads or contact submissions collected by your installation

SendOwl Integration

We use SendOwl to process payments and manage plugin licenses. When purchasing LeadElev8, you will need to provide SendOwl with:

• Your name
• Email address
• Payment information
• Billing address if required

SendOwl’s privacy policy governs the handling of this payment information. We do not store or have direct access to your payment details.

Plugin Data and User Responsibilities

As a LeadElev8 plugin user, you should understand:

Data Storage and Control

• All contact information displayed in your popup is configured by you
• All contact information is stored only in your WordPress database
• We have no access to your leads or contact settings
• You control all data retention and deletion within your WordPress installation

Available Contact Methods

• Phone calls: Display your entered phone number
• WhatsApp: Link to your entered WhatsApp number
• Email: Show your entered email address
• All contact methods are configured and controlled by you

User Responsibilities

• You are responsible for creating your own privacy policy covering lead collection
• You should inform your visitors about how their data will be used
• You must ensure compliance with privacy laws in your jurisdiction
• You should implement appropriate data security measures
• You are responsible for the secure handling of any collected lead data

Google Analytics

We use Google Analytics to understand website traffic and usage patterns. This involves:

• Collection of IP addresses (anonymized)
• Browser type and version
• Time and duration of visits
• Pages visited
• Referring websites You can opt out of Google Analytics tracking using your browser settings or Google’s opt-out browser add-on.

Marketing Communications

We may contact you for:

• Important plugin updates and security notices
• New feature announcements
• Tips for better lead generation
• Special offers and promotions
• Newsletter content (maximum of two per month)

You can opt out of marketing communications at any time while continuing to receive essential service updates.

Data Security

Website Security

• We use industry-standard SSL encryption
• Regular security audits and updates
• Secure hosting infrastructure
• Protected admin access

Plugin Security

• Regular security updates provided
• Secure code practices
• No storage of sensitive data on our servers
• All data remains in your WordPress installation

SendOwl Security

• PCI-compliant payment processing
• Secure license key delivery
• Encrypted transaction data
• Secure customer authentication

GDPR Compliance

Your Rights Under GDPR:

Right to Access

• Request a copy of your personal data
• Know how your data is being used
• Understand data retention periods

Right to be Forgotten

• Request deletion of your account
• Remove your personal information
• Opt out of future communications (Note: We must retain certain transaction records for legal purposes)

Data Portability

• Receive your data in a structured format
• Transfer your information to other services
• Access your historical data

Additional Rights

• Correct any inaccurate information
• Object to certain data processing
• Restrict how we use your data
• Withdraw consent for optional processing

Plugin Privacy Recommendations

As a plugin user, we recommend:

Transparency

• Clearly display your privacy policy
• Inform visitors about data collection
• Explain how contact information will be used
• Disclose any third-party data sharing

Data Collection Notice

• Include privacy notices near the popup
• Be clear about what happens when visitors use contact methods
• Explain data retention policies
• Provide opt-out options if necessary

Cookie Policy

Essential Cookies

• Session management
• Security verification
• Basic website functionality
• User preferences

Analytics Cookies

• Google Analytics tracking
• Website performance measurement
• User behavior analysis
• Traffic source tracking

Cookie Control

• Modify cookie settings through your browser
• Opt out of non-essential cookies
• Delete existing cookies
• Control future cookie storage

Data Retention

Account Information

• Active accounts maintained indefinitely
• Deleted upon request (subject to legal requirements)
• Transaction records kept for 7 years
• Support communications archived for 2 years

Website Data

• Analytics data retained for 26 months
• Log files kept for 30 days
• Cookie data as per browser settings
• Contact form submissions for 1 year

International Data Transfer

While our services are provided from the United Kingdom, data may be processed in other locations due to:

• SendOwl payment processing
• Google Analytics
• Cloud hosting services

Changes to Privacy Policy

We reserve the right to update this policy at any time. Changes will be:

• Posted on this page
• Notified via email for significant changes
• Effective immediately upon posting
• Marked with a new revision date

Contact Us

If you have any questions or requests related to this Privacy Policy or how we handle your personal data, please contact us at support@leadelev8.io